NexTech Ads ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nextechads.in or use our YouTube promotion services.
Please read this privacy policy carefully. If you disagree with its terms, please discontinue use of the site.
1. Information We Collect
1.1 Information You Provide Directly
- Name, email address, and phone number when you submit a contact or order form
- YouTube channel URL and video URL(s) for campaign setup
- Billing information (processed securely through third-party payment gateways — we never store card numbers)
- Communications you send us via email, WhatsApp, or our website forms
1.2 Information Collected Automatically
- IP address and approximate geographic location
- Browser type, operating system, and device information
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 4)
1.3 Information from Third Parties
We may receive information about you from third-party analytics providers (Google Analytics), advertising platforms (Google Ads), and payment processors. This information is governed by those third parties' privacy policies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your YouTube promotion orders
- Send campaign updates, progress reports, and completion notifications
- Respond to your enquiries and provide customer support
- Send marketing communications (only if you have opted in)
- Improve our website, services, and targeting capabilities
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations and enforce our Terms of Service
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Types of cookies we use:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Google Analytics to understand how visitors use our site.
- Marketing Cookies: Google Ads remarketing to show relevant ads to past visitors.
- Preference Cookies: To remember your settings and preferences.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- PCI-DSS compliant payment processing through certified third-party gateways
- Regular security audits and vulnerability assessments
- Restricted access to personal data on a need-to-know basis
- Secure, encrypted data storage with regular backups
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal data (subject to legal obligations).
- Right to Portability: Request your data in a structured, machine-readable format.
- Right to Object: Object to our processing of your data for marketing purposes.
- Right to Withdraw Consent: Withdraw consent for any processing based on consent.
For Indian users, these rights are provided in accordance with the Digital Personal Data Protection Act, 2023.
To exercise any of these rights, please contact us at support@nextechads.in. We will respond to your request within 30 days.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Order and transaction records: 7 years (as required for tax and financial records)
- Customer support communications: 2 years
- Marketing opt-ins: Until you unsubscribe
- Analytics data: 26 months (Google Analytics default)
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@nextechads.in.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by:
- Updating the "Last Updated" date at the top of this policy
- Displaying a prominent notice on our website
- Sending an email notification (for material changes affecting existing clients)
Your continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our support team:
- Email: support@nextechads.in
- WhatsApp: +91 86700 33451
- Address: Kolkata, West Bengal, India
- Response time: Within 2 business days